We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner. Leave your cel number if you would like a call or text back.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We use USPS and UPS for all U.S. orders. Ground shipping for U.S. orders may take up to 5-9 business days to arrive from the day you receive your shipping confirmation.

Oh no! Please file a claim with the shipping carrier first, then contact us letting us know your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.

We want you to be completely satisfied with your purchase. Just let us know. Contact us with your order number and we'll make it right.

A return must be requested 30 days of the ship date. Certain items are marked as not refundable and are not eligible for returns (ie. gift cards, gifts with purchase).

Please allow 6-12 business days for us to review your claim. Once we've approved your claim, we will issue your refund to the original form of payment and will notify you of your refund via email. After your refund has been issued by us, please allow 2 additional business days for those funds to be posted to your account. Please note that your refund may only be credited to your original method of payment.